Source: www.belbin.com
Introduction
A
researcher from Cambridge, Dr Meredith Belbin, discovered the nine clusters of behaviour
- these were called ' Belbin Team Roles'. He concluded that the team’s
composition with similar kind of people will not last longer as together and no
innovations will be created (Palmer, 2007).
For
successful teams, Belbin (1993) argues that the following roles must be played
by members of the team.
Table : 1.0 Belbin's Nine Team Roles
(Belbin,1993)
When working and observing groups, the team roles plays a vital part in how the team members coercively work together (Bates and McGrath, 2013).
To
apply the Belbin’s theory it is compulsory to identify the strength and
weaknesses of each individual in the team (Jones, Jowitt and Holton, 2016). Also, it needs
to identify the team’s goals and objectives, the resource capacity and
deadlines of your projects (Jones, Jowitt and Holton, 2016).
When
recruiting, the combination of interviews and Belbin’s questionnaire can be
used to identify each person’s role /s (Mowll and O'Neil, 2010). Also, assure that
the team able to cover all the role functions and sometimes a single person can
cover multiple roles (Hoover and Gorrell, 2009). Once the expectations are set,
observe the progress, identify the failures and mitigate them (Hoover and Gorrell,
2009).
As mentioned by Bates and McGrath (2013), some example of problems it may rise and how roles impact them to resolve;
·
When an uncertainty of the team's objectives,
how Shaper is acting.
·
When the low performance of the team, how
better the Completer handling
·
When the team is not capable to resolve
problems, how Plant is supporting
·
When the team is poor in analyzing a situation,
how the Monitor get triggers
·
When the team can’t convert new ideas to the
action, what Implementer is doing
·
When the team is lack of resources, how
Resource Investigator tackle the resource balancing
· When the team is lack of harmony and
commitment, how team worker building the team spirit.
· When the team is not collaborative, how Coordinator
involves connecting moving parts.
· When the team needs subject matter expert
knowledge, how your Specialist contributes his knowledge to the project.
Figure:2.0 Belbin’s Role groups, (Jones and Jowitt, 2016)
Each
of the Belbin’s roles has unique strengths and using them can compensate for
any missing roles which would be a great challenge (Bourne and Bourne, 2009). Also
discussing the strength of the team among the team would be the right way to
complete the profiles. And it supports to identify and mitigate the potentially
problematic areas which could arise inside the team (Mowll and O'Neil, 2010).
As
discussed by Jones and Jowitt (2016) for example;
When you select a leader to the team, his strength should be on people and the attributes of the Coordinator role more suitable for that (Palmer, 2007). So, Coordinators can be leaders on someday (Palmer, 2007).· If the team consists of many Sharpers then they bring energy to the team, but they can create conflicts while they are competing.
· If Completers finishers are lacking whilst the task is completed by the team, the quality of the end product will be poor.
· If the Monitor evaluators are too many even, they support to new ideas and questions, it can lead to analysis paralysis.
Conclusion
By
using Belbin’s theory, individuals can have self-assessment of their strengths,
which will nourish the effective communications and precise understanding
between teammates and the supervisors. To become a high performing team, the
team should have access to nine roles of Belbin’s, and it doesn’t mean that
every team must contain 9 individuals minimum, however, most of the team can
have people who play two or three roles that are comfortable to them.
As
Yemm (2013) discussed in his case study when a new project kick-off and a new
team formed. The initial startup would be the focus of the team roles and
teamwork rather than the project details. Once members are comfortable with
their preferred roles, it is a lot easier to assign responsibilities and
actions which fitted best for them. So, team members can get their work done a
lot faster because they are happier with their roles and willing to go an extra
mile because of that. That saves a lot of project hours and no debates or
arguments raised because the team is focusing on their outputs and achievements.
It transitions the team from forming towards storming in lot easier.
In
modern work environments, managers are applying Belbin’s theory when forming
new teams. Also, when recruiting it takes Belbin’s questionnaire to understand
the right team member to the right role to combine with psychometric testing.
Reference
Bates,
B. and McGrath, J., 2013. The Little Book of Big Management Theories.
1st ed. London, United Kingdom: Pearson.
Belbin,
M., 1993. Team Roles at Work. 1st ed. Boston, United States:
Butterworth-Heinemann.
Bourne,
M. and Bourne, P., 2009. DK Essential Managers: Motivating People. 1st
ed. London, United Kingdom: DK Publishing.
Hoover,
J. and Gorrell, P., 2009. The Coaching Connection: A Manager’s Guide to
Developing Individual Potential in the Context of the Organization. 1st ed.
New York, United States: AMACOM.
Jones,
P., Jowitt, A. and Holton, V., 2016. How to Coach Your Team. 1st ed. New
Jersey, United States: FT Publishing International.
Mowll,
J. and O'Neill, C., 2010. Fast Track to Success: Managing. 1st ed.
London, United Kingdom: Pearson Business.
Palmer,
S., 2007. People and Self Management. 1st ed. London, United Kingdom:
Routledge.
Yemm,
R., 2013. FT Essential Guide to Leading Your Team. 1st ed. New
Jersey, United States: FT Publishing International.



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